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Bonnjerra

FAQ

How can I register?

You can register by clicking  "Sign in" at the homepage.

Can I order without sign up?

Sure, you don't need to sign up to order. You can visit and order our website without sign up.

What can I do if I forget my password?

If you forget your password, you can click I forgot my password icon on the my account menu then you can create a new password.

Can I change my order?

If your order is not delivered to DHL Express, you can reach us via +90 538 970 33 88 and can change your order.

How can I pay?

You can safely and easily pay with Credit Card.  We have SSL Certificate and using IYZICO payment system.
 
What is your delivery time?

We are working with DHL Express. It longs 2-5 days.

Which Cargo firm you are working?

We are working with DHL Express and the delivery longs 2-5 days.

I can not add product to my cart, what can I do?

You can reach us via whatsapp (+90 538 970 33 88), email (info@bonnjerra.com) or write to our 7/24 Online Support team(at the left side of the homepage)